WHAT'S NEW @ DEFCU

Please feel free to read about new topics that you may find interesting or helpful.  We will include any future events and information on some of the issues that you should be aware of.  Visit the "Member News" page often!

Debit Card Conversion - March 2020

Dear Members,

Good news!  You're getting a new debit card!

In March, we're moving to a new debit card provider in order to offer you additional benefits and security features, and to do that, we must send out new cards.

Here's what you need to know:

  • You'll be sent a new debit card in late February along with instructions on how to activate.  For your security, your PIN will be sent separately a few days later.

  • Activate your new card immediately but continue to use your current debit card until March 4, 2020.

  • On March 4, begin using your new card and destroy your old one.

  • To avoid disruption in service, be sure to provide your new debit card number to any businesses that charge your card for recurring or automated payments.  Examples include:

    • Utility companies​

    • Insurance companies

    • Amazon®

    • PayPal®

 

After March 4, you'll have access to some new security features including:

  • Text or phone call alerts if suspicious activity is suspected on your debit card.  Add these numbers to your contacts now so you know to answer them, if they contact you:

    • Text message: 72718​

    • Phone call: 855-219-5399

We appreciate your business and are sure you'll lover you new debit card.  If you have any questions, please contact us at 402-564-3253.

 

Mobiliti is here!

Manage finances with your fingertips.  Our banking app puts the highest priority on security and usability.  It's ready to fit seamlessly into your life and into your hands.

You can download the app from the Apple App Store or Google Play.  You can also download from within Virtual Branch.  Simply login, go the Self Service tab, select Mobiliti under Additional Services, and follow the instructions to get setup.

Note: If you login using your account number, you will need to add a "0" in front of it to login to the app.

Mobiliti RDC 278x90 Banner Ad.jpg

Bridge Loans

DEFCU now offers Bridge Loans!  Contact a loan officer at either office for more information!

Online Bill Pay

DEFCU has Online Bill Pay.  You must be enrolled in Virtual Branch to access.  It's fast.  Quickly make payments to virtually anyone and set-up recurring payments too.  It's easy.  Just enter your payees then click to make a payment.  It's secure.  Paying your bills online is more secure that mailing paper checks.  Contact a Member Service Representative today for more information or assistance in setting your account up.

Closed-End Home Equity Loans (2nd Mortgages)

DEFCU is now offering an alternative to the typical variable rate Home Equity loan.  Our new non-variable rate closed-end Home Equity loan offers the ability to borrow from the equity in your home without having to pay a variable rate.  With rates on the rise, this loan should be a win-win solution to your lending needs.  DEFCU does not take the applicant's race, color, religion, national origin, sex, handicap, or familial status into consideration.

GAP Insurance

Most cars depreciate by thousands of dollars as soon as they are purchased.  And if your vehicle is stolen, accidentally damaged beyond repair, or otherwise declared a total loss, you will still be liable to pay the difference: the "gap" between the insurance settlement and your loan balance.

 

Guaranteed Asset Protection (GAP) is coverage that pays the difference between your primary insurer's settlement and the loan balance on items directly related to the purchase of the vehicle.

GAP is low-cost coverage for a potentially high cost expense.

 

Ask your loan officer about GAP coverage today!

 

Federally

Insured

by

NCUA

HOURS & LOCATION
Location

Main Office

2718 13 St.

Columbus, NE  68601

 

Branch Office

704 W. Benjamin Ave.

Norfolk, NE  68701

 

www.dalecu.com

 

Main Tel:  402-564-DALE (3253)

Main Fax: 402-562-5936

Email: dalecu@dalecu.com

 

Branch Tel:  402-371-2242

Branch Fax: 402-371-2622

Email: decunion@qwestoffice.net

Hours

Main

Monday - Friday

8:00 am to 5:30 pm

Branch

Monday - Friday

8:00 am to 4:30 pm

To Report Lost/Stolen Cash/Check Cards After Hours, Please Call: 1-800-535-8440

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